How does pricing work?
Cleaners set their own hourly rate. The price of a clean is the number of hours times the hourly rate of the cleaner. You pay the cleaner directly in cash (or PayPal) at the time of the cleaning without any middleman fees.
Do I need to be home for the cleaner?
You should be home on the first visit of your cleaner to let them in, make sure they know anything specific to cleaning your household and pay them in cash.
How can I reschedule or cancel my appointment?
You can reschedule or cancel your appointment from the bookings tab after logging in to Bubble + Squeak. Keep in mind that cleaners are individuals and are impacted directly through customer's reschedules and cancellations. If it is a reschedule the cleaner you have selected may not be available at the new time.
Does the price include tip?
The price does not include a tip and tipping is not expected as the cleaner receives the entire amount of the payment directly. You are however welcome to tip the cleaner as you like.
Do I need to provide any supplies?
When you select your cleaner, you can select to option to provide your own supplies, or have the cleaner bring all supplies, not including large items such as brooms, mops and vacuum cleaners. Bubble + Squeak adds a $5 fee paid to the cleaner to bring supplies.